Shipping policy

At Silidia, we’re committed to getting your order to you as quickly and safely as possible—no matter where you are in the world.

🌍 International Shipping

Enjoy fast & free express international shipping on all orders!

📦 Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order has shipped.

🚚 Estimated Delivery Times

• USA: 3–7 business days

• Canada: 5–10 business days

• Europe: 5–12 business days

• Australia & NZ: 7–12 business days

• Rest of the World: 7–14 business days

Please note: These are estimated times and can vary due to customs, weather, or local postal services.

🛃 Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, and taxes once the shipment reaches your country. These charges are the responsibility of the recipient and are not included in the shipping cost.

📦 Tracking Your Order

Once your order ships, you'll receive a tracking number by email. If you have trouble locating your tracking information, feel free to contact us and we'll be happy to assist.

❗ Delays & Issues

While we strive for timely delivery, delays can occasionally happen. If your order is significantly delayed or lost in transit, please reach out to our support team so we can make it right.